- Free use requires no purchase. There’s no free trial of paid plans; the free account serves that purpose.
- Who decides: Paddle, our merchant of record, processes refund requests under its refund policy and buyer terms. Use the link in your Paddle receipt or email hello@aisearchanalyzer.com and we’ll escalate.
- Plans: your first payment for a plan (monthly or annual) is refundable within 14 days of purchase. Renewals and later subscriptions aren’t refundable; cancel anytime instead.
- Deep reports: a one-time Deep report is refundable within 14 days of purchase until its deep audit or a re-scan has run. Once the report has been delivered, it’s final.
- One refund per person: we refund each person once, across all their accounts and email addresses.
- Method: approved refunds go back to the original payment method.
- Access after a refund: a refund ends paid access right away. Your account, sites and past reports stay, on the free plan.
- Canceling: a subscription keeps access until the end of the paid period, with no further charges.
- Statutory rights: UK and other consumers may have additional cancellation rights that this policy doesn’t limit.
Refund Policy
Last updated October 17, 2026