AI Search Analyzer
Study, 33 categories

Ask four AI tools for the best product, and they usually disagree

We asked ChatGPT, Claude, Gemini and Perplexity the same "what is the best..." question in 33 categories, from CRM software to password managers, and compared every name they gave.

12 of 33categories where all four put the same brand first
46%of brands named were named by only one tool
2.8brands per category named by all four

1. They agree on first place in only 36% of categories

In 12 of 33 categories (36%), all four tools put the same brand first. In the other 21, at least two tools led with different names. A business that tops one AI tool's list can be missing from the top of the next.

2. 46% of brands are named by only one tool

Across the 33 categories the tools named 437 different brands. 203 of them (46%) came from a single tool. On average only 2.8 brands per category were named by all four. Being recommended by ChatGPT says little about Gemini or Perplexity.

3. Some tools give long lists, others very short ones

The average number of brands in one answer:

  • ChatGPT9.5
  • Claude8.9
  • Gemini5.6
  • Perplexity4

On a short list there is no room for a fifth or sixth choice. Perplexity, which searched the web live, named the fewest.

4. AI cites review sites and the brands' own pages

Perplexity listed its sources in 33 of its answers. These domains came up most often, counted once per answer:

  • forbes.com5
  • pcmag.com4
  • zapier.com3
  • albato.com3
  • shopify.com3
  • wix.com3
  • nytimes.com3
  • me.pcmag.com2
  • slack.com2
  • resources.rework.com2

Review and comparison sites like Forbes and PCMag lead the list, and the brands' own pages, like Shopify's and Wix's, show up next to them. What others write about a business matters, and so does what it publishes about itself.

Every category

CategoryNamed by all fourSame first pick?
accounting softwareQuickBooks Online, Xero, FreshBooks, Zoho Books, WaveYes, QuickBooks Online
AI meeting assistantOtter.aiNo
AI presentation makerBeautiful.ai, CanvaNo
AI writing toolsJasper, GrammarlyNo
antivirus softwareBitdefender Total Security, Norton 360Yes, Bitdefender Total Security
appointment booking softwareSquare Appointments, Calendly, Acuity SchedulingNo
budgeting appYNABYes, YNAB
business email providerGoogle Workspace, Microsoft 365, Zoho MailYes, Google Workspace
cloud storageGoogle Drive, Microsoft OneDrive, Dropbox, iCloudYes, Google Drive
CRM softwareHubSpot, Zoho CRM, PipedriveYes, HubSpot
domain registrarNamecheap, PorkbunNo
e-signature softwarePandaDocNo
ecommerce platformsShopify, Wix, WooCommerce, BigCommerceYes, Shopify
email marketing softwareMailchimp, Brevo, MailerLiteNo
landing page builderLeadpages, Instapage, WebflowNo
live chat softwareIntercom, Zendesk, CrispNo
newsletter platformSubstack, Kit (ConvertKit), GhostNo
note-taking appsObsidian, Notion, Apple Notes, Microsoft OneNoteNo
online form builderTypeform, JotForm, Google FormsNo
online whiteboardMiro, MURALYes, Miro
password managersBitwarden, 1Password, DashlaneNo
POS systemShopify POS, Lightspeed Retail, CloverNo
project management softwareAsana, Monday.com, ClickUp, Jira, TrelloNo
screen recording softwareOBS Studio, CamtasiaYes, OBS Studio
SEO toolsAhrefs, SEMrush, Google Search Console, Screaming Frog SEO Spider, Moz ProNo
social media schedulerBuffer, Hootsuite, Later, Sprout SocialNo
survey toolTypeform, SurveyMonkey, Google Forms, JotFormNo
tax softwareTurboTax, FreeTaxUSANo
text expanderEspansoNo
time tracking appToggl Track, Harvest, ClockifyYes, Toggl Track
transcription appOtter.ai, RevYes, Otter.ai
website analytics toolGoogle Analytics, Matomo, PlausibleYes, Google Analytics
website buildersSquarespace, ShopifyNo

How we did it

Each tool got the same question, in the form "What is the best {category}?", once per category, through its API, from October 17, 2026 to October 18, 2026. ChatGPT, Claude and Gemini answered from what they know; Perplexity searched the web. Spelling variants and rebrands of one product (for example YNAB and You Need A Budget) count as one brand. The models:

  • ChatGPTgpt-5-mini
  • Claudeclaude-haiku-4-5
  • Geminigemini-3.8-flash
  • Perplexityperplexity/sonar

Limits. This is one run per tool, on the API models above, which can differ from the apps people use, and AI answers change over time. Read it as a snapshot of how differently the tools answer, not as a ranking of the products. Each category's full answers are on its own page, linked in the table.

Using this data. You're welcome to quote and chart these numbers with a link to this page. The data is shared under CC BY 4.0.

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